VACANCY ANNOUNCEMENTS

The Best Network in Malawi

Applications are invited from suitably qualified candidates to fill the following vacant positions:

SENIOR MANAGER COMMERCIAL SALES

Job Purpose

To plan, monitor and ensure achievement of customer and revenue market share objectives set for regional operations by supervising and influencing multiple teams to deliver operational excellence in customer service, channel management and distribution expansion.

Major Tasks and Responsibilities

Identifies and formulates regional sales strategies based on the overall business strategy.
Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned.
Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
Drives primary sales and availability of Mpamba E-value in every cluster by:
1. Implementing distribution targets per site and per cluster.
2. Implementing the audit and review of channel partners and distributors to ensure they have a healthy Return on Investment.
3. Identifying and formulating regional strategies to drive distribution infrastructure expansion, including branches and kiosks.
4. Continuously motivating front-line employees through leadership by example and a drive for results.

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Conducts market or trade audits to identify and correct gaps in the trade.
Drives market visibility through trade marketing activities.
Identifies and develops business cases for new coverage areas, conducts site or market dimensioning to determine infrastructure requirements and conducts quality checks after site commissioning.
Prepares and submits relevant Regional Operations reports and provides input to the Sales and Distribution BOD pack.

Educational and Professional Requirements

Degree in Business Management, Marketing, Business Administration, Commerce or any related qualification.
Master of Business Administration is an added advantage.
10+ years of varied experience in Sales and Marketing with at least 2 years at middle management level handling independent businesses.
Relevant experience in the telecom industry.
Competent in Microsoft Excel and PowerPoint.
Excellent communication, interpersonal, problem-solving and entrepreneurial skills.
Sound understanding of sales systems and processes.
Creative self-starter with sound consumer knowledge.

Method of Application

Interested applicants are requested to submit their applications and Curriculum Vitae (CV) to:

The Human Resources and Administration Director

Telekom Networks Malawi Limited

Livingstone Towers

P.O Box 3039

Blantyre

Business directory Malawi

OR

Email: vacancies@tnm.co.mw

Closing Date

Applications should be submitted no later than Thursday, 21st May 2026.

Note: Applicants for the Direct Sales Agent position should specify their preferred district(s) of deployment in their application letter.